HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. Great care should be taken when making changes to a Windows registry. ![]() Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Solutionįollow these steps to to resolve this issue: Note: Microsoft has acknowledged this issue and has committed to fix it in a future release of Outlook 2013. In addition, this issue only affects Outlook 2013 圆4 installations when downloaded via an Office 365 ProPlus subscription. This issue occurs due to a missing Outlook 2013 registry key which is used by the Enterprise Vault client installer to determine which version of Outlook 2013 is installed. ![]() ![]() The Enterprise Vault client fails to install against Outlook 2013 64-bit (Office365 ProPlus edition) Cause ![]() Instead of 15 your 16 in the registry entry. You could try this workaround for OL 2013. OL 2016 isn't officially supported from what I can tell.
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